Electricity fault reporting durban. za/chatroom/ Submit your query to CustomerServices@eskom.
Electricity fault reporting durban Simon Leballo. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online To follow up on a reported fault/outage please send an email to electricity. za Top Level Management Contact Details This includes the prepaid electricity vending system, electricity fault reporting on the City’s mobile app, the electricity call centre, and the online fault logging system. Service Requests/Report a Fault (C3) Prevent blocked sewers: Prevent blocked sewers: The City has an excessively high number of sewer blockages each year. Municipal Services Complaints Handling Water / Electricity fault reporting. 3. . In each region there is a Customer Service Centre except for Report power outages in Mountview using one of the following contact points:. Please be reminded on how to report electricity related queries to our 24-hour call centre. eThekwini Municipality confirmed that it is aware of outages across the city, including Madiba Valley, Somerset The City has made reporting electricity faults much easier. za; WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault; Twitter; Online Robot Faults Faulty traffic signals, Hooding, coastal Infrastructure, 0800 333 467: Water faults/Water pollution/Water account queries: SMS: 083 707 3013. We apologize for the inconvenience this may cause and are working diligently to restore power to affected customers. This could result in delays in repairs of Enter Reason Of Report: Report Now! Home; Electric utility company; Ethekwini Municipality Electricity Faults Depot; Ethekwini Municipality Electricity Faults Depot . Save Share Be the first one to rate! Submit Review Clare Hills, Durban, 4091 (080)1313111 Own or Please click on Alfred to report power outages or use MyEskom App for reporting power outages, account balances, submitting of meter readings. The City has made reporting electricity faults much easier. Like us on Facebook. To follow up on a reported fault/outage please send an email to electricity. Follow us on Twitter A team has been dispatched to attend the fault and speed up the restoration of power supply. Email electricity. eThekwini Electricity strives to provide a high quality of supply and recognises the effects that any disturbance on the electricity network. za The WhatsApp facility is a chatbot which automatically generates a reference number within 60 seconds after completing details of reporting a fault. To mitigate the Report power outage via WhatsApp at 076 791 2449 or call 080 311 1111 or email: electricity. View recent vegetable & fruit market prices issued by the Durban Fresh Produce Market. Follow us on Twitter Milestone 2: You will be able to track when your fault has been allocated to a faults team for investigation. Please ensure that your email has the relevant email subject as follows: Accountsand the Province your request relates to. To report electricity faults and outages, WhatsApp 076 791 2449 or email custocare@elec. za Dear Customers, Electricity faults can now be logged via WhatsApp Number 0767912449. Report Electricity Faults. Share & Connect . Follow us on Twitter Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. with our electricity in the place called Matabetulu,Inanda. 080 311 1111 (Toll-Free). meter/account #헣헼현헲헿헢혂혁헮헴헲헨헽헱헮혁헲 The Electricity Contact Centre is experiencing extremely high call volumes Please use the digital reporting platforms to log your fault and obtain a reference number. Phone: 031 311 9001. For electricity faults, they can send WhatsApp to 076 791 2449 or email electricity. Residents can report electricity related faults to the WhatsApp number 076 791 2449 or via the eThekwini website on www. Share & Connect. Current outages • Musgrave - Ref 6328045 • Westville: Dawncliffe Report It For service related issues: Call Centre: 0860 543 000 @CoE_Call_Centre call. za Monday-Friday 8 am to 5 pm Submit Feedback about Ethekwini Municipality. Follow us on Twitter Fresh Produce Price Reporting. You may also send an email to revlineresponse@durban. Saturdays: 07h30 - 11h30 Verulam Sizakala Customer Care 151 Wicks Street, Verulam. Electricity Faults (WhatsApp): 076 791 2449. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online Fault Reporting. Customers are requested to report electricity faults to 080 311 1111/080 131 3111, Facebook. Electricity Department: Phone: +27 31 311 9000 Email: electricity@durban. we cant even get through to the support centre number to find out what is happening. Contact Information. Quality of Electricity Supply. Contact Now! eThekwini Electricity is the licensed electricity distributor of the eThekwini Municipality, on the east coast of South Africa. The public is urged to adhere to the following safety measures: When reporting emergencies, the public is urged to provide precise location details to ensure that they can be reached as soon as possible. Once this is done, wait for the faults team to arrive on site and conduct the investigations. ly/38HTRmL or call 0803111111 Interruption in prepaid electricity token purchases causes disruption in Durban but also the fault reporting and internal faults handling system. The Electricity Contact Centre Toll Free Number Is Currently Offline Please use the digital reporting platforms to log your fault and obtain a reference number. EThekwini Electricity Unit. za/v2/ to register an online profile and receive your account via email. How to report fault. Follow us on Twitter Is Durban having problems? Here you see what is going on. 4. 3:28 PM · Jan 29, 2020 Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Ezasegagasini newspaper and application forms; Tuesday Time 08:00 to 15:30 Email: sizakala@durban. Step 2: fault allocation, investigation and repair Once your fault is logged, it is now in the queue to be allocated to a faults team for investigation. We have four (4) platforms available to log your electricity fault. Typically, when an electrical fault occurs in your home, the circuit breaker associated with the You can submit your own electricity meter reading or let the City read your meter for you. 30pm, Mon to Fri. We do'nt have electricity from Thursday nite. za to follow up on existing faults. EEC pays for the call at present. DSW (Dead Animal Removals): 031 311 8809. How to submit meter reading. Contacting City Power For more information about City Power visit their website: In supplying power to such a vast geographical area, City Power has divided Johannesburg into seven regions – Lenasia, Bryanston, Hursthill, Reuven, Siemert Road, Midrand, Roodepoort, Alexandra. Electricity Department. za) or download eThekwini Municipality’s Mobile App to log faults. faults@durban. WDxkoxf4TIx0UVkK9DqVC. Click here to log a fault Prior Road Head Office. 13. Self Service: *8888# on both mobile network platforms. Call: 080 311 1111 (Toll-Free) Email: electricity. Follow us on Twitter How do I report faulty electricity to Eskom? Eskom fault reporting number: Eskom provides a toll-free number ( 0860 037 566. #EThekwiniMunicipality. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online NSRI Durban & Umhlanga: 082 990 5948. 2y. Facebook CustoCare@elec. Accounts balance checking. Durban treats in the region of 450 million litres of wastewater daily, and in this context, the Council's eThekwini Water Services (EWS) commenced Identifying and resolving electrical faults in your home is crucial to ensure the safety of your family. Water & Sewer No water South Durban Basin; 398 Bluff Road Bluff Business Hours: 07h30 – 16h00 (Cashiers close at 15h30) 031 322 8405: 1. #EThekwiniMunicipality 11:42 AM · Jun 30, 2023 Report Electricity Faults. and 7. Like us on Facebook The City has made reporting electricity faults much easier. za Sand Pumping, Lower Level Groynes, Beach Restoration: 031 3117338 / 031 3117007 Coastal Issues, Flooding, Canalization, Beaches, Estuaries: 031 311 7338 eThekwini Electricity is the licensed electricity distributor of the eThekwini Municipality, on the east coast of South Africa. Application forms and EzaseGagasini Newspaper. Mxit: 083 707 3013. Residents can also call the toll-free Ethekwini Municipality Electricity Faults Depot in the city Durban by the address Clare Hills, Durban, 4091, South Africa. X6ESh7ULB3BPEIM. The public is urged to use alternative contacts such as email and the electricity WhatsApp line. za OR via Whatsapp 0767912449 OR call 0803111111. za Via My CoE App Service related issues refers to: 1. za or WhatsApp 076 791 2449 to log a fault. You may also visit eServices: https://eservices. of the increased demands on South Africa's limited water resources. To report electricity faults and outages, follow ups, streetlights, reporting of theft and other general inquiries: email [email protected]-24/7 Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. gov. Follow us on Twitter Report Electricity Faults. Electrical Fault and Fire at Redfern Major Substation May Result in Unstable Power Supply Power should be restored in these areas by the end of the week. Milestone 3: You will be able to track when your fault has been allocated to the depot for repairs (should it not be repaired by the Faults Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Ezasegagasini newspaper and application forms The public is urged to continue to report electrical faults to our 24-hour call centre 080 311 1111 or email electricity. Follow us on Twitter For further information on using the fault reporting platforms, please refer to the electricity fault reporting guideline. org. za . Report Water Outage. Did you know? CONTACT US. za: Revenue Call Centre. Available 24/7. The interruption is scheduled to start from 22h00 on Friday, September 20, to 04h00 on Sunday, September 22. In South Africa, there are an average of 11 worker deaths per year caused by electrical faults, highlighting the seriousness of the issue. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online Remember to report power outage via WhatsApp 076 791 2449 or call 080 311 1111 or electricity. za) Fault Reporting; Fault Reporting. Rates Electricity Water Accounts: 031 311 11 11: 7. Toll free Number: 800 9000 toll free can be called using landline. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online Report power outages in Queensburgh using one of the following contact points:. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online The city said for fault reporting, customers could use the Electricity WhatsApp Chatbot on 076 791 2249. Follow us on Twitter Electricity Fault Reporting. TSvwbu5MCi. Mandisa Omuhle Mdluli. za for a reference number. [Click to Download] Electricity outages – 080-131-3111 Water leaks and pipe bursts – 080-131-3013 Queries on your municipal account – 031-324-5000 (during normal working hours or email revline@durban. To report This includes the prepaid electricity vending system, electricity fault reporting on the City’s mobile app, the electricity call centre, and the online fault logging system. You will receive a fault reference number which can be followed up on. City Power provides electricity services and solutions to the residents and businesses of Johannesburg. Alternatively, the public can also utilise our Online Fault Logging Portal: eThekwini Electricity Faults (durban. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online This Chatbot allows you to log a power interruption in real time and provides you feedback on a previously reported fault. Some of the more common situations resulting in extended outages include major network equipment failure, multiple equipment failure within a circuit, accessing cables that are buried deep underground, accessing cables that are To follow up on a reported fault/outage please send an email to electricity. gov. 10. com. 24 hour Faults (SMS only) - 43554 WhatsApp Water Reporting Line - 073 148 3477 24 hour Faults - 080 13 13 013 (Toll free for fixed line calls) Account Queries - 080 13 13 013 Water Pollution Complaints and Emergencies - 080 13 13 013 Email address - Eservices@durban. Email: water. Report faults Alfred the Chatbot Report faults Follow up on existing faults alfred. za Kulawula House, 526 Madiba (Former Vermeulen) Street, Arcadia, Pretoria REPORT To report potholes, blocked storm water drains, missing manhole covers, and other engineering faults: Call 080 131 3013 or email: eservices@durban. Follow us on Twitter Customers are urged to use WhatsApp (076 791-2449) to report new faults and email electricity. Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. Milestone 3: You will be able to track when your fault has been allocated to the depot for repairs (should it not be repaired by the Faults To report electricity faults and outages and follow ups: Call 080 311 1111 (toll-free) -24/7 . za or WhatsApp 0767912449 or online https://bit. za use the EThekwini Smart App available for Android & iOS. Issued by eThekwini Municipality Durban 4000 Tel: 031 311 1111 Email: sizakala@durban. 11 Oct 2022 18:20:45 Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. Electrical Traffic lights damaged/out Street lights out Power failures Loose power cables Open distribution boxes Electrical substations Illegal connections Cable theft 2. #헣헼현헲헿헢혂혁헮헴헲헨헽헱헮혁헲 The Electricity Contact Centre is experiencing extremely high call volumes Please use the digital reporting platforms to log your fault and obtain a reference number. The public can also download eThekwini Municipality’s Mobile App to log faults. •Umlazi Q - 5826343 To follow up on a reported fault/outage please send an email to electricity. za Durban — EThekwini Electricity Department teams are prioritising reducing the backlog of electricity outages in the city. #PowerOutageUpdate We are aware of outages affecting the following areas and our technicians are working on restoring power. Customers are urged to use WhatsApp (076 791-2449) to report new faults. Regards Pd. Please email electricity. Follow us on Twitter The Durban fashion fair, a pillar of growth for the local fashion industry; Electricity Contact Centre Toll Free Number Offline; ICT infrastructure upgrades to affect prepaid electricity vending and fault reporting platforms; Mayor Xaba calls on those with evidence of fraud and corruption to report such to law enforcement agencies Report faults via WhatsApp 076 791-2449. Cleansing Solid Waste. To log a new fault or power outage or to follow up on an existing fault please call 031 311 8682 or use our WhatsApp line on :0767912449 or click on the following link https Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. 12. KZN VIP Medical Electricity Faults (Phone): 080 311 1111. The City said the eThekwini electricity contact centre has migrated to a new email domain and changed its email address to: electricity. 080 311 1111 (Toll-Free) We re having a problem. following fault reporting platforms are available to you on a 24-hour basis: We encourage you to take advantage of the electronic fault reporting platforms, which offer ease of use and provide Report a fault with regards to electricity, water, sewerage, refuse removal etc or simply chat to us Our fault teams are actively working to identify and diagnose the nature of these faults. za Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. Our technicians To report electricity faults and outages, street lighting faults, and theft and damaged equipment as well as for load shedding and prepaid meter queries, use the below details: • Contact Centre Number: 080 1313 111/ 080 311 1111 (toll-free) Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. Tip – Log faults via email electricity. Fax: 031 311 8220. Report power outages in Glenhills using one of the following contact points:. Illegal Dumping: 031 311 8804. 080 311 1111 (Toll-Free) Durban Metro Phone and Map of Address: Off1 Umlazi Mega City, 50 Mangosuthu Hway, Umlazi, 4066, South Africa, Kwazulu Natal, Business Reviews, Consumer Complaints and Ratings for Electricity Supply in Kwazulu Natal. 11. If you’re facing power outages, electrical faults, or need information regarding your electricity account, the Electricity Department is the right contact point. To report electricity faults and outages ONLY: WhatsApp 076 791 2449 -24/7 . Electricity Faults (WhatsApp For instant reporting, use the Official eThekwini App Android – Download Apple Dear Customers, The Electricity & Engineering, Water & Sanitation Contact Centres are unable to receive calls due to a technical fault. Dear Customers, Electricity faults can now be logged via WhatsApp Number 0767912449. How do I report faulty electricity to Eskom? Eskom fault reporting number: Eskom provides a toll-free number ( 0860 037 566. It places an additional burden on the control room staff that are evaluating and allocating faults to the fault teams. Email: eservices AT durban. Emergency Medical. In the meantime, customers are encouraged to use our WhatsApp Fault Reporting line: 073 148 3477 and/or eservices E-mail address: eservices@durban. Some of the more common situations resulting in extended outages include major network equipment failure, multiple equipment failure within a circuit, accessing cables that are buried deep underground, accessing cables that are While many of the reported faults are restored within 24 hours, there are some situations when extended outages arise. Report power outages in Broadway using one of the following contact points:. "However, customers should note that it may take longer than usual to generate a reference Report power outages in Glen Anil West using one of the following contact points:. This was contained in a statement issued by the eThekwini Municipality Report power outages in Cato Manor using one of the following contact points:. Once diagnosed, the team will isolate the fault and attempt to restore your supply using alternate or (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity The City has made reporting electricity faults much easier. Housing / Hotel matters. Report power outages in Clare Hills using one of the following contact points:. Eskom Did you know that you can report faulty streetlights to the number below ? t r o S n s d o e p h f e 2 1 i c 3 o m e L r a u c m 7 2 a 1 5 l 0 M c 5 1 0 0 m a i 9 7 5 r 9 3 c 7 6 8 h 1 9 f n 9 All reactions: #PowerOutageUpdate We are aware of outages affecting these areas: Marianhill - 4926551 Demat - 4927580 Gunjini - 4927460 Our technicians are working on restoring the power. Parks (Trees, etc): 031 566 3712. 30am to 4. To avoid duplicate fault reporting, please check the tables below prior to reporting your area outage Log Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. Report faults Follow up on existing faults alfred. Emergency Power Outages and Network Faults – Control Room 039-682-5555 For power outages contact the Electricity Section on 039 688 2089 Afterhours Control Room 039 688 5555. za Crash landing leaves one injured in Durban North; 18 hours ago Aweh! Find out what’s In the meantime, the public can report electricity faults on our WhatsApp Chatbot on 076 791 2249 or email electricity. za/chatroom/ Author: Stefanie Jansen Van Rensburg Created Date: 10/14/2021 11:39:42 AM Report power outages in Red Hill using one of the following contact points:. za Graduating soon? Join our graduate program for women in journalism here Type of Fault Loss of electricity supply (Multiple customers) Loss of Electricity Supply Loss of Electricity Supply (Business) Credit meter loss of supply Prepaid loss of supply Credit meter fault Street light fault Phase down Substation Doors Open Tree/Vegetation On Line Damaged Equipment Wires low/down Flickering Electricity Supply Sparks Eskom wants to minimise queues and delight you as our customer, and thus has launched Alfred the Chatbot. The customer service representative will guide you through the fault reporting process and gather all the necessary details to ensure a prompt response. 5738971 To follow up on a reported fault/outage please send an email to electricity. Teams work 24 hours on a Customer Service Electricity: Gqeberha (Port Elizabeth Area) Struandale, Struan Way – 041 453 4159: Munelek, Harrower Road – 041 392 4162: Motherwell, Addo Rd – 041 461 1725: New Brighton, Ntshekisa Road – 041 454 4344: (Durban) Southern region 080 131 3001: To follow up on a reported fault/outage please send an email to electricity. Report power outages in Umlazi Mission A (east) using one of the following contact points:. We will Report power outages in Ethekwini using one of the following contact points: Call: 080 311 1111 (Toll-Free) Email: electricity. Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. Head: Maxwell Mthembu. Please log faults: We have been experiencing power cuts for the past three months where on the first week of the month the power is off for more than 5 days , when calling the support centre number the line is always busy , power has been off since monday night. xn1pj. Weekdays: 07h30 - 15h30 Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. Traffic Department While many of the reported faults are restored within 24 hours, there are some situations when extended outages arise. centre@ekurhuleni. Is it fair for this to +27 12 401 4600 info@nersa. za. Please log faults: call 0803111111 or electricity. electricity vending system, electricity fault reporting on the City’s mobile app, the electricity call centre, and the online fault logging system. The Electricity Call Centre continues to receive a high volume of calls. Report faults via WhatsApp 076 791-2449. Please log faults: email custocare@elec. za or call 080 311 1111. [Click to Download] Consumer Info Form (updated 14 Dec 2016). za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online Date: 2023-11-09 13:41:48. x Power Pay Bills Gas Close Eskom Durban outages reported in the last 24 hours Customers are encouraged to use other means of communication to report and or follow up on power outages. 080 311 1111 (Toll-Free) Report power outages in Essenwood using one of the following contact points:. Floods, Metro Police, Disaster and Emergency can be Any complaints or faults should be reported to the toll-free number and a fault number will be allocated for future reference. The interruption is Type of Fault Loss of electricity supply (Multiple customers) Loss of Electricity Supply Loss of Electricity Supply (Business) Credit meter loss of supply Prepaid loss of supply Credit meter Electricity Faults (Phone): 080 311 1111. the line rings forever Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. Fault Reporting. za or call 080 311 1111 (Toll-Free). ) that you can call to report faults and seek assistance. za, Durban - SEVERAL Durban suburbs are without electricity due a transmission fault. Roads, potholes ad stormwater queries. Below is the Electricity Application Forms: Banking Details Electronic Funds Transfer. eskom. Customers are encouraged to top up their prepaid electricity meters in advance to This is a useful and convenient space in which to view your bill, transact and capture your meter readings. za to report Water & Sanitation and any other engineering related queries. We are committed to having your electricity supply restored as soon as possible. Thank you. Engineering (Roads): 080 131 3013. Facebook. Weekdays: 07h15 - 15h30. sanitation@durban. We will Milestone 2: You will be able to track when your fault has been allocated to a faults team for investigation. On average, we attend to nearly 300 sewer blockages every day. Lindi Gross aibo they not mine. co. 30 – 11. Residents can report electricity related faults to the WhatsApp number 076 791 2449 or via the eThekwini website To report electricity faults and outages and follow ups: Call 080 311 1111 (toll-free) -24/7 . za/chatroom/ Submit your query to CustomerServices@eskom. Email: MthembuMax@elec. #EThekwiniMunicipality 19 Sep 2022 07:51:52 Dear Customers, Our Electricity Contact Centre is fully function. 3 Prior Road, Durban. Follow us on Twitter FAULT REPORTING HOTLINE – ALL SERVICES: 080 131 3013 or Eservices@durban. Please report your outage to Electricity Call centre on 080 13 13 1111 or email custocare@elec. Limise Ntulie. Alfred supplies you with a reference number for your interaction, allowing you to check back later to check up on the progress of your fault. Please take note of the steps and information below when logging, tracking and escalating your electricity fault. 080 311 1111 (Toll-Free) If you are experiencing a power outage, either outside your schedule time or when Load Shedding is not active, then it is a result of a fault on the network and not because of load shedding. Contact our 24-hour Call Centre. Several substations and Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. ENDS Durban 4000 Tel: 031 311 1111 Email: sizakala@durban. City Hall, 263 Dr Pixley Ka Seme St Durban 4000 Tel: 031 311 1111 Email: sizakala@durban. o t s r o n e S d p 0, r 2 u i i 4 f l 3 1 i g 9 a i m 3 u m J The City has made reporting electricity faults much easier. 09 May 2023 07:39:56 Electricity WhatsApp line 076 791 2449 or email electricity. Follow us on Twitter Logging multiple faults for the same electricity outage/property or area does not accelerate the restoration process. Make sure you include your eThekwini account In a statement, eThekwini said that during this time, residents will not be able to access the usual channels for topping up prepaid electricity meters or reporting faults. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online The Electricity Contact Centre is experiencing high call volumes Please use the digital reporting platforms to log your fault and obtain a reference number. ZA Thanks for submitting a report! Your report was successfully submitted. durban. 080 311 1111 (Toll-Free) Report Electricity Faults. ENDS . EThekwini Municipality. durban. 080 311 1111 (Toll-Free) The public can report electricity faults to the electricity WhatsApp line 076 791 2449 or email electricity. za WhatsApp: 0767912449 (provide name, surname, contact number, full street address of premises affected, description of your outage or fault Twitter; Online Reporting must be done using either the WhatsApp reporting numbers for electricity (076 791 2449) or water, sewage and all other faults, except electricity, on 073 148 3477. za Or use the EThekwini Smart App available for Android & iOS. All organizations; All cities; Home; Cities; Durban; Reporting an electricity fault is a nightmare. Contact Information Eskom toll free crime line 0800 11 27 22 Ukubikwa kwezinkinga zamazi nogesi (Water/Electricity faults reporting) Incazelo ngokubekisa amahholo (Information on hall booking) Email: sizakala@durban. Current outages • Verulam:Osindisweni/Gunjini - Ref 6392950 *Electricity Faults Due to Extreme Heat : 05/01/2025* Due to the current heat wave, the electrical network is experiencing multiple faults. Residents are encouraged to report any attempts of vandalism of electrical infrastructure to 10111/041 506 5500. EThekwini residents are advised that the whatsapp number to report electricity-related faults is not operational. Follow us on Twitter eThekwini Electricity is the licensed electricity distributor of the eThekwini Municipality, on the east coast of South Africa. 080 311 1111 (Toll-Free) Electricity Headquarters 1 Jelf Taylor Crescent (Rotanda), Durban (Opposite Durban Bus Station/Cricket Grounds/Standard Bank) Enquires: Monday – Friday: 07h30 to 15h30 Saturday: 08h00 to 11h30 (Report electricity faults, outages, theft of electricity infrastructure, complaints and general enquiries. To log a new fault or power outage or to follow up on an existing fault please use our WhatsApp line on :0767912449 or click on the following link https://webfaults. za All regions. Email: electricity. Utilising artificial intelligence to enhance and speed up customer service, Eskom customers can now report a power loss, get a In the meantime, the public is urged to use the WhatsApp number for Water and Sanitation 073 1483 477 or send email to Eservices@durban. The interruption is scheduled to start from 10pm on Friday, 20 September to 4am on Sunday, 22 September. Most relevant is selected, so some comments may have been filtered out. Follow us on Twitter Share Call number 08600(Eskom) or 0860037566 Please h ave the following ready before you call: Account number, meter number, pole number, address details and your contact details. IMPORTANT NUMBERS • EThekwini Revenue Call Center (rates,electricity and water accounts) _031 324 5000 • Electricity Call Center : Electricity Faults and breakdown- 080 13 13 111 Street lights, Illegal Connections Fax_031 328 1050 Cable theft_ 031 311 9611 • Illegal Dumping _ 031 303 1665/ 031 311 8804 • Refusal Removal_ 031 311 8804 To follow up on a reported fault/outage please send an email to electricity. rsaz bddfo sfazdes zediez fhgkjb chaubjj wwj myy uggdw ffxrhq