Teams status unknown how to fix. Step 1: Ensure Microsoft Teams is completely closed.

Teams status unknown how to fix The whole point is that they don't see my My Microsoft Teams status is suddenly changed to "Offline" and I am unable to revert it back to "Available" even by clicking my profile and selecting "Available", my status is still in "Offline". ; Check account permissions: Verify that the user has the necessary permissions to access the Teams directory. Set it as the default chat app in settings Open Outlook and make sure presence is working. Organizers and meeting participants in your organization who attend meetings with users outside of their organization - with or without a Database instance status down in Enterprise Manager 12c Purpose. Change your Status Message in Teams. Change status in Microsoft Teams. An Out of Office status can also help fix the trouble with your Microsoft Teams status. To fix this, you can change your status manually on your MacBook or close the Teams app on your iPhone when you are not using it. 2. If it isn’t available or doesn’t fix the problem, select Reset. Select Repair if it’s an option on the new page that appears. Archive or restore a team. On Mac. Check Teams SETTINGS to ensure it is set as the provider of presence information. Microsoft Teams, Status. Set a New Status. Click Done and Teams will refresh. They’ve set one of those Out of Office meeting reminders in Microsoft Outlook to find later that Teams is showing Out Of Office as well. Nevertheless, several Microsoft Teams customers have voiced complaints a Microsoft Teams is essential for businesses, but users may encounter the "Unknown User" issue after a long absence. Don’t worry if you are also one of them who are suffering from this problem. Set a duration for your status. Once Teams closes, open it again and sign in with your email and password. select the "Calendar" tab 4. Keep in mind that the time that Teams Please try this steps to fix your outlook status from presence unknown. Teams Status: White "Status Unknown" Split from this thread. Kindly visit https://teams. Automatic status settings. Archive or restore a channel We have successfully been using Teams for a few weeks now but one of the user's accounts suddenly wiped everyone's status. Note: Your desktop is inactive in the following scenarios: You lock your Hi Suganya,. ” Restart Teams. Teams will refresh. It’s super inaccurate. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. Click Next, then follow the on-screen instruction to troubleshoot your audio issue. - A third possible cause is that your Teams app on your iPhone is overriding your status on your MacBook, because it has a higher priority. Recently, some external users have started to appear as "Unknown User" in our Teams chats, this is on When suffering from HP Smart printer status unknown, open this program, tap the Diagnose & Fix icon in the bottom left corner. If a user account is deleted from your organization, the display name will permanently appear as Unknown User. Set Status Message: Go to your profile at the top of Teams. I. All permissions when Sign out of Teams by selecting your profile picture at the top right of Teams and then selecting Sign out from the menu options. If you are on a Mac, continue reading. Thank you. troubleshooting. 1. In the Reset section, select Reset. Read. Canot change Microsoft Teams status. Command Line Status Change: Try changing your status using the command line by typing /available in the Teams command box. We use microsoft teams to communicate with others in the company instead of Skype for Business. By following the steps and recommendations outlined above, you I have a problem with a single Windows 10 device where Teams user status is shown "Status unknown". Because here, we will show you how to fix -----Beware of scammers posting fake support numbers here. Go to teams. 1) Had her login into web version, same issue shows up there. This occurs when accounts are reactivated, causing a mismatch in profile information. Repair or Reinstall Teams: If the app continues to crash, repairing By default, your status is listed as "Available. , I can be on a call in teams on my laptop, and my status Please check out this article on Microsoft Teams presence or status not showing correctly in Outlook. You may now delete the message 4. Their accounts active, they have the appropriate licenses in AAD, and they have all the appropriate policies in Teams. It covers several common problems, such as: Problems with scheduling Teams meetings on behalf of someone else. More info: Users will see a "Status Unknown" message when attempting to view another users' status. According to some users, the fix for this issue is to change the Coexistence mode for your organization from ‘Islands A few of our users when Teams was updated to New Teams and they login they show up as "Name (Guest)" and see either nothing or some chats with the users showing up as unknown. Right click on the Teams icon in your system tray Teams Status - "status unknown" or "unknown user" A few juniors from another art unit that I briefly mentored for cross-over cases . Microsoft Teams; Unknown/other; Search Community member such as their race, ethnicity, gender, gender You cannot block your status from being seen by external users/customers. All permission to it (or Presence. It shows the user and other users status unknown. " should already be selected. This might be causing the issue you're experiencing. Load up Regedit, connect to "Computer\HKEY_CURRENT_USER\SOFTWARE\IM Providers\"The Reg_SZ value "DefaultIMApp" should reflect "Teams" for Classic teams, or "MsTeams" This post details how to fix an issue where a users Teams status is stuck as ‘offline’ December 8, 2020. I am running version 1. This can lead The user is not changing their status to "appear offline" or anything. Everyone, including her, now only shows as "Unknown" even though the statuses were previously visible without issues. Looking to elevate your IT skills to the next level? Chec An in-depth guide on how to change the 5-minute auto-away status in Microsoft Teams. How do i fix it so i can see my team and my own personal status? This thread is locked. Verify user account status: Ensure that the user’s account is not locked out or suspended. It works ok in the Teams web app. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! In the 32-bit version of Outlook, the presence status icons related to "Out of Office" aren't currently displayed. Clear Cache: Exit Teams completely. " Teams will automatically change your status when you're idle, in a meeting, or on a call. Click "Continue" with "Make the new Teams your default app for chats and calls". It's displayed as NotApplicable in Teams only mode. While Teams will automatically change your status when you’re busy or away, you Clearing the Teams cache can fix issues caused by corrupted cache files. Also please sign out of your Teams app on your laptop and quit teams . Type Chances are that you’re using the desktop app for Microsoft Teams and facing the status issue there. Apart from this, the Local Security Authority Protection within Core Isolation selection is disabled The image below shows Appear Offline in my Teams activity status even if I use the Teams application. If you’re busy, setting a custom status timeout in Microsoft Remove Microsoft Teams cache. Automate any workflow Codespaces. Now you can sign In the 32-bit version of Outlook, the presence status icons related to "Out of Office" aren't currently displayed. That’s it. I am an Independent Advisor. Step 1: Check User Account Configuration. When you want to change your status for a specific period of time—for example, to set Do not disturb for an hour of concentrated work—you can set a duration so that Teams will automatically reset your Locate the “New Microsoft Teams” app, click the More options button (), and select “Advanced options. That's really frustrating. Others describe recently returning from vacation with more than amazing photos and Teams showing "Status Unknown" for some users both on Teams web and Team client App version. How can I fix? Thanks. I have a suspicion this is somehow linked to Microsoft edge, the only reason I think that is because I had to delete all the 'cookies' and 'browsing data' to get Teams to work there after the alternative If you find that Microsoft Teams is failing to update your status, and displaying a message that says "Status Unknown", it's most likely a bug that can be wo Please check out this article on Microsoft Teams presence or status not showing correctly in Outlook. If this cannot find any issues, - Restart Teams app and see if your status is working correctly. So, if you are also facing the same issue and don’t know why Teams not updating your status, we got you . Hi @McCambridge, John Microsoft published this notice on February 14, 2024. If not, get it working with old Teams using some of the fixes MS has Once working with the old Teams, close Teams and Outlook. I'm using the Free version of Microsoft Teams along with 4 other team members. Whether you're a personal or work/school user or administrator of On Teams for desktop, all you have to do is click on your profile picture or icon in the top-right corner of the screen. Read and Present. When I am actively using Teams on my laptop I see my status is always shown as away except i am in meeting (i dont understand why i am using it). B) Delete the files If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit. Click your profile at the top right. ITPro. Get the old Teams installed and open it. In our organisation this only seems to be affecting users who are using Teams on MacOS. I have tried:-signing in/out of Teams-uninstalling and reinstalling Teams - Big Fix clearing Teams Cache Managing Your Time with Microsoft Teams Setting a status duration in Microsoft Teams can help you manage your availability and productivity better. Status should not be a requirement for productivity or performance. com to use the web app or install the 1. - Close Outlook completely and reopen it. This community team and Microsoft product development team are separate. Even as a Teams Admin I’ve never been asked for status logs. Teams Signin status indicates the sign-in status of the resource account in Microsoft Teams. Check service outage – Access Microsoft Service health and click Teams in the left sidebar to check service I am using microsoft teams on 2 devices. Hi My name is Daniel. You can vote as On Microsoft Forum, many users complained regarding the Teams status stuck on away while they were online. In this article. sap:Teams People & Presence\Presence from Teams. Click on the three-dotted menu icon in the top right of the screen and then If you want to get a user status in Teams from a script, create a new app (Azure AD -> App registration) and delegate Presence. Set Your Status in Teams: Click your profile icon in We are seeing a strange issue where users of Teams have their status shown as 'status unknown'. Now open New Teams Set new Teams as the default chat app Reopen Outlook Repair Microsoft Teams on your Windows PC if the app still won’t update your status. Exit of the Microsoft Teams Desktop APP and all other applications. There have been reports of a bug in the new version of Teams where some users (even within the same organization) appear as unverified. But today, I've checked the online version of Teams for the 365 package and it is also unknown for everyone. "No Response" is for Team members that didn't attend/respond to the meeting. Although this won’t fix the problem at its core, it will provide you immediate (but temporary) relief, especially if your status is creating miscommunication. g. This section of the blog post will My status is showing as unknown and so is the rest of my team not sure as to why?Why is this happening and other team member see me just fine but status is unknown? my status and team status on my It links to the specific diagnostic for this issue in the Support and Recovery Assistant and is the best way to fix the Microsoft Teams user Microsoft Teams Status stuck on Out of Office, Offline, Away, Unknown, Busy, etc. Read more. It can be extremely frustrating when attempting to communicate with coworkers or work together on projects, only to be left unaware of their availability. Also Read: Fix After completing the steps, confirm if the peripheral works with Microsoft Teams. 3. Otherwise, their presence depends on whether The article you referenced, Resolve interaction issues between Teams and Exchange Server - Microsoft Teams | Microsoft Learn provides guidance on resolving interaction issues between Microsoft Teams and Exchange Server. I need gather more information to better understand the situation. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. Microsoft Teams doesn’t have its own Out of Office status but it does have an option to reset its status. And then any messages sent to the user, the user does not receive until they decide to open up the Teams app on their iphone or on desktop. . On outlook click on File. Download PC Repair Tool to fix Windows errors automatically Published on April 25, 2024 Tags: Outlook , Teams Possible solutions to fix Microsoft Teams incorrect presence status. Check it out. Click the The following types of user accounts in your organization are displayed as Unknown User in Microsoft Teams: Deleted user accounts; Disabled and re-enabled user accounts; This behavior is by design. Fix 3. Click your current status and select what you want to update to: Available (or Reset status). I have also tried to type in "/Available" and while it displayed "Your status is being set to available", my status icon is still showing offline. > Clear your Microsoft Teams cache by deleting the files 1. If this cannot find any issues, continue using the other fixes below. So, if you don’t want to "Unknown" is for guests (not traceable) or people that is a team member but Microsoft Teams was unable to determine attendance. You can visit the Microsoft Office service status page to see if there’s a widespread outage. The way to go about this is by setting the duration for available status for a certain period of time (as the longest as possible) by doing so you can force MS Team to stick with available status for quite some time. Teams messages deleted by admins. microsoft. Morning All! I use teams on my iPhone and my Thinkpad, and my status on the iPhone app is what is displayed to my colleagues, no matter what I am doing on my laptop. However, the status changes to Active after waiting a few minutes in Teams. If you need more help, I have also provided an in-depth guide that includes further information on the steps. Once I was in that folder, I double-clicked the Update. ; Check group membership: Verify that the user is a member of the group that is not properly configured. If your Teams status keeps showing the wrong presence status, there are several different solutions you can try to fix this issue. - Verify that your presence status is not set to "Do Not Disturb" or any other status. Uninstall and Reinstall the Teams app. Get Your Spreadsheet Work Done in Seconds with AI. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. This thread is locked. Uninstall Trying to connect with Windows 10. Check if the user has been removed from the team in Teams. Teams Status: White "Status Unknown" What causes the Status Unknown state? I have seen a couple instance where the status is White but: I'm trying to figure out what causes Status Unknown and why sometimes it says that when they have teams open and are online and sometimes it is unknown all the time. If Teams is still running, right-click the Teams icon in the taskbar and then select Quit. 2) Uninstalled teams, deleted cache from %app data%\Microsoft\ Teams. We’re here to help you fix this issue and get back to seamless communication and collaboration. " Microsoft Teams changes your status based on your activity and calendar events. HP Smart finds printer, does a test page. In order to fix it, I have to either keep trying to log in or out, unplug my ethernet cable and plug it back in, or keep restarting my console; which I'm sure you C. It appears to be a problem in the "new" Teams desktop app. I reverted back to the old Teams app to see if it fixed this, but the Chat showed about 7 people listed as Unknown User, and I watched as one user's name was changed to Unknown User after loading properly. After a while it will fix It works fine on iOS app after clearing the cache. ReadWrite. Unlock the transformative power of generative AI, helping Top 4 Ways to Fix Microsoft Teams Notifications Not Working on Mac Basic Fixes Check Microsoft Teams Status: If Microsoft suffers from an outage, you might want to confirm the issue via Several Windows users have reported that Windows Security shows Unknown status out of nowhere for various security features. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit. Plan and track work Fixes an issue in which the presence of a contact is displayed as Status unknown in Teams. This note applies to both: Database instance status down in Enterprise Manager 13c This helped in combination with clearing the cache of edge and IE: 1. When a user’s status is displayed as ‘Unknown’, it suggests that Teams cannot retrieve the current presence of that individual from the server. Teams messages about data loss prevention (DLP) policies. Signin status indicates the sign-in status of the resource account in Skype for Business Server. It sounds like there might be a technical issue with your Teams status not updating correctly. In this video I explained in detail how to solve Microsoft Outlook not Showing Teams Presence icons. This post details a potential issue observed with Teams user status, some In the Browse window, I navigated to the location that I grabbed from the TEAMS properties window earlier: C:\Users\My Username\AppData\Local\Microsoft\Teams . If the audio troubleshooter failed to detect or solve your error, you can check As far as I can tell there are no issues with the users in AAD or the Teams Admin Center. Check for updates under your profile. After saving, delete the message to refresh your status. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams" HKEY_CURRENT_USER\Software\IM Providers Teams Status Unknown Hello, I have a user in my environment facing an issue where his presence goes to unknown after the computer sleeps and he wakes it up it does not go back to normal status like available, away, etc. It seems to happen randomly and not always to the same users. Go to Settings > Apps > Installed apps, select the three-dot icon Hi there everyone. Go to the Microsoft Store > Try signing out of Microsoft Teams and then signing in again. Update Microsoft Teams. Thank you for your patience and understanding. An Out of Office status might be shown in Teams, but it isn’t set from there. D. Whether you use Teams on a computer or on a mobile device, it’s important to make sure you have the most recent version of the app. Sign in again. gender, gender identity, sexual orientation, religion, national origin, age, disability status, or caste. This time my status is showing "unknown" and I cannot see my contacts' status either. It started last week. They are all showing "unknown". Teams messages about retention policies. exe application and it appeared in my "Add an app" window as "Microsoft Teams" (of course!) I pressed the Add button at the bottom She can see status "Unknown" for everyone she tries to add. Teams status is not a productivity measure! Earlier when i used to be on a Zoom meeting my status on teams used to show in meeting but now it is not changing is there a way to show the status Zoomtopia is here. I am only one on my company with this issue. Then reverts to main HP Smart screen and gives yellow box and message "Printer Status Unknown" So nothing works. If the diagnostic doesn't detect an issue, check whether the user's Teams client is running the latest update . dcscontentpm. 4. Then, click on the Microsoft Teams status code you currently have applied Reset the app if the “Printer status unknown” persists after the repair operation. Try In this guide, we’ll explore why Teams sometimes says your status is unknown and how you can fix this issue. Then, type the message that you want to show to other people in the box. Go to your profile at the top of Teams. We apologize for any disruption this incident may cause to your Unable to change status. here are a couple of quick fixes you can attempt to help you fix the printer status unknown error: Restart your Microsoft Teams is not letting me join meetings nor is it letting me download the application from the browser. If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status. 5) Installed office 365 64 bit version Login to new teams. com . Thanks for your closely reply. Why do teams continually report a status of unknown? 1. This happens in the teams members list as well as in the activity feed. Go to Available (or whatever status you see), and click Reset status. Step 3: Restart Teams once and confirm if the Status is showing correctly now. I tried below steps . And you must already know that because there’s no such A Subreddit for discussion of Microsoft Teams. now show up in teams as either "unknown user" or their status is "status unknown". All statuses are stuck as "status unknown". If this issue is caused by some temporary random glitches, you should be able to fix it by logging out of your Whenever I'm in Outlook, whether reading an email or composing one, the status bubble next to people/contacts is now missing. To change that 1. I'm the only one with the issue where I can't see anyone's statuses or change mine. Install Read our disclosure page to find out how can you help Windows Report sustain the editorial team. If the user's account is still active, has a license for Teams, and is not a member of the team, then you can try clearing the Teams cache. Does anyone know what may have triggered this and how to fix it? Please try to login to teams on the web, to try and see if the same behavior is displayed. 00. Follow these simple adjustments in Teams and system settings to keep your status set to "Available" or any other preferred setting. Clear Teams cache: Fully exit the Microsoft Teams desktop client. Skip to main content. 26064 (64 bit) Running a full online Office Find and fix vulnerabilities Actions. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Microsoft Teams. Another reason for conflict could be that the Teams app is I have recently encountered the frustrating problem of Microsoft Teams displaying a status of “Unknown”. Tenant administrators can view current information and I'm familiar with the Duration option and the Set a Status Message option to force availability for a period of time, but this has two problems: 1) it is this extra work every time I'm doing something else at my desk; and even more importantly, There are a couple of posts suggesting this change at the MS Teams Feedback Portal: https Now my laptop TEAMS status is updated and it does not turn to "AWAY" status, even I am not using my mobile TEAMS app. There also seems to be some disconnect between Outlook and Teams as I cannot see chats in meetings, cannot sing into meetings from outlook. Here is how to change the status via Microsoft This is require because as we are from community team, we can only assist you to troubleshoot the query/share work around (if we have for any by design query) and providing you required information for feature’s availability status. Normally, a user's status is based on user activity (whether they're Available or Away); on the state of the Teams app (e. Please contact your Microsoft 365 admin to go to Microsoft Teams admin center > Org-wide settings > Teams upgrade and check whether the coexistence mode is Teams Here are some troubleshooting steps you can try: Check Network and Firewall: A weak internet connection or firewall restrictions can disrupt Teams' communication. When I try to schedule a meeting using the Scheduling assistant I can no longer see anybody's time slots not even mine, they show as unknown, I can't see if someone is available or busy at a given time and also people can't Are users in your Microsoft Teams chat showing up as "Unknown User"? This is not an uncommon issue, and usually re-installing doesn't help resolve the issue Microsoft Teams has become a crucial component of many businesses and organizations. When a user sets up automatic Out of Office replies in Outlook, the presence status icon in Outlook doesn't match Teams. Clear Cache and Restart (New Teams): Follow the If you use the Teams app on your phone, log out of Teams on your PC, update the status on your phone, and then log in back into Teams on your PC. /available yields in a few seconds of "setting your status to available" and then nothing. Change a team's data security classification. right click on the TEAMS icon in the System Tray; click on SETTINGS; ensure REGISTER TEAMS AS THE CHAT APP FOR OFFICE. After a re-boot I re-installed teams and got the same result - status 'unknown' in the desktop app but can see status in the online version. Teams chat security. Please refer my answer below. 3) Renamed teams older folder in user->local->App data->Microsoft. What's the reason for this behaviour and how can we fix it? Microsoft Teams. If the answer is helpful, please click "Accept Answer" and kindly upvote it. Microsoft Teams troubleshooting. Right-click the Teams icon in the system tray and select Quit if it's running. whether they're In a call or Presenting); and on their Outlook calendar (e. Since it is working fine, please clear your Teams cache and check again: Clear Teams cache in Windows. So far I've tried: - sign off and on again - delete Teams cache - reboot computer - signed out from all logins - tried to reset status manually - reinstalled Teams Select Fix and find problems with playing sound from the results. However, when you resume activity on your desktop, your presence status doesn't change to Available. Please re-confirm whether the contacts whose status are "unknown" have been out of Locate the New Microsoft Teams app from the results, select the More options button () on the right, and then select Advanced options. Terminate or force-close Microsoft Teams and follow the steps below to repair Go to Settings > Apps > Installed apps , select the three Additionally, if you haven't used Teams for five minutes, or it's running in the background, your status will also turn to "Away. It links to the specific diagnostic for this issue in the Support and Recovery Assistant and is the best way to fix the This is not related to the user presence which shows their current status. You changed the sleep settings on Windows, so your PC will not go to sleep, apparently keeping your Teams status active. 3. If the desktop client got stuck, try clearing the How to Outlook Not Showing Teams Status. And, I shouldn't have to list every potential external user/customer I have in order to block them from seeing me. Teams regularly releases updates to fix bugs. In Microsoft Teams, your presence status is shown incorrectly. My own team status is showing as unknown as well as everyone else on Teams. Disconnect VPN if using. I hope this helped. The So if you are wondering how to keep Microsoft teams status active, then you can use the move mouse app. The problem mainly occurs when someone sends you a calendar invite with date My app version of Teams has showed my status as "Status Unknown" and also the stratus of all of my contacts as unknown. Restart Teams. 4) Reinstalled team. Microsoft Teams A Microsoft customizable chat-based workspace. How to fix Teams microphone by updating app. Both my status is unknown and I can't see other's status either. Open “Microsoft Teams”. Click Set status message. why is my status showing "unknown status" may i know how to fix it, or it will be fixed automatically? This thread is locked. ” In the “Reset” section, choose “Repair. The user is not changing their status to "appear offline" or anything. Step 1: Press A Subreddit for discussion of Microsoft Teams. Common Fixes. Update the Teams app: The Teams app on your PC may be outdated or buggy. Instant dev environments Issues. To understand how the Database up/down status in Enterprise Manager (EM) Cloud Control is calculated and to provide troubleshooting steps, if the status is deemed to be incorrect. Here are the exact steps you need to take to resolve this problem: 1. To install a new update for Teams, use these steps: Open Microsoft Teams. New Teams is not allowing Outlook to display contact status. I have performed the following troubleshooting steps to no How do I fix the Microsoft Teams status unknown? Before proceeding with any advanced troubleshooting steps, go ahead with the following: Turn off background apps running on your computer. To do this, follow these steps: Reset status on Teams. . A user who isn't logged in to Teams on any device is Offline. Microsoft teams will think you are using your PC, and it will not change your available status to away. It was working until this afternoon. Open the Run dialog box by Very recently for some reason, everytime I boot-up my PS5 I'm always logged in with the Online Status of "Unknown", which creates issues whenever I want to play a multiplayer game. When I am using teams on my phone then my status is shown as Available except i am in meeting. it just happens, after some unknown passage of time, the user status goes from Available, to Away, to offline. Any content about suicide and self-harm that Try Resetting the Teams app and try setting a status message manually in Teams by going to your profile, clicking ‘Set status message’, and typing your desired message. Please try to close Teams Update Teams: Ensure you have the latest version of Teams installed. helenclu. The ‘Status Unknown’ issue in Microsoft Teams can lead to communication misunderstandings and reduced productivity. Clear Your Teams Desktop Client Cache. Hello, my Teams shows status unknown on desktop app, mobile app and browser. Reset Microsoft Teams status. From may be a week I have status for my profile and any other in my company profile as - unknown. Every time I see people post these I can’t imagine working where someone monitors my Teams status. Looking to elevate your IT skills Have you ever been in the middle of an important project and noticed your Microsoft Teams status showing as “Unknown”? It’s frustrating, right? If you’ve found yourself puzzled by your mysterious status, you’re in the right place. As you can see in OPs screenshot the scheduling assistant knows the availability for the first two people up until Wednesday, July 1, 2020 where it then turns into "unknown". whether they're In a meeting). Microsoft Teams uses presence indicators to show the availability of users, ranging from ‘Available’ to ‘Do Not Disturb’, and reflects their current activity on the platform. I suggest you to clear the Teams app cache by following the below steps and check if it is working Clear Teams cache in Windows 1. If you have extra questions about this answer, please click "Comment". We have cleared Teams cache but issue still persists. Uncheck Register Teams as the Chat App for Office. I will be around in case you need something else. Check for Windows updates. The other members of the Team are confused since the status indicates that we are not available even while we are. On my andriod phone (galaxy Z fold) and on my laptpo Dell one. We have been having an issue with Teams contacts showing Unknown as their online status over the last few weeks. ; Step 2: Check I have been using Teams for two months now. Resetting your status in Microsoft Teams can be a quick fix to these annoyances and ensure you're accurately represented to your colleagues. It links to the specific diagnostic for this issue in the Support and Recovery Assistant and is the best way to fix the Microsoft Teams user status showing as unknown or being incorrect in Outlook. Step 1: Ensure Microsoft Teams is completely closed. Others see the presence status of this user as Away or Offline in Outlook, but as Out of Office in Teams. For example, your presence status changes to Away if your desktop is inactive for more than five minutes. If you're in a Now read: Teams Status stuck on Out of Office, Offline, Away, Unknown, Busy. Anthony. Here is a potential fix. Your device will reconnect to Microsoft’s servers Firstly, please reset your status manually by clicking on your Teams profile > status > reset status. You can vote as helpful, but you cannot reply or subscribe to this thread. CI 126266 hi person in charge, Can someone pls help to troubleshoot my status. Close the HP Smart app and follow the steps below to repair or reset the app. I have uninstall and install Teams on my Microsoft surface and also I have tried task manager, restarting my surface as well but the status is still stuck at unknown. This is related to their availability in the future. " 3. We've tried everything suggested here, reset and also uninstalled New Teams, but nothing solves the problem. I was able to pinpoint the issue as Teams: How to Turn off “Unknown Participant Is Now Joining” The good news is that meeting organizers can quickly disable this alert in the Meeting options before the meeting starts or during the event. In this case, it firstly recommend you try to reset users status to see if it works. If the diagnostic detects an issue that affects the instance of Teams on the tenant, follow the provided solution to fix the issue. Everyone else is green or red or orange or offline, so Teams seems to be working fine. Click Done and you’re all set. Let’s try a few steps to resolve the “unknown” status problem: 1. Any content about suicide and self-harm that could be dangerous. The in-depth guide includes a Under the app’s name, click the Advanced options link (some apps don’t have this option). However, for a How To Fix Microsoft Teams Status Not Synching With Outlook or UpdatingRight click your profile icon - Status - Reset Status How to fix the MS teams call joining issue such as their race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, disability status, or caste. 🎉 We’re live on Product Hunt! Come support Bricks by voting and leaving your thoughts. I should not have to hide my Team status from my co-workers, in order to block external customers from seeing me. When I opened my laptop, my status was "away" and I tried to change it to "Available", but it didn't work, so I restarted the app. Repair or Reset the Microsoft Teams app. Make sure that you are connected to the internet and that there are no connectivity issues. Apparently, this issue occurs sometimes. Since yesterday I've been getting requests to fix the "unknown presence" status that comes up next to the status color when you hover over a contact and click the down arrow in the bottom right of the pop-up. You can do this by opening the team and going to the Members tab. If this issue is caused by some temporary random glitches, you should be able to fix it by logging out of your account. You may now delete the message. Users have tried signing out/back in, restarting their If your Teams app is outdated, it might not show your status correctly. Check New Teams Setting "Register the new Teams as the chat app. e. Adjusting Microsoft Teams Status. click on "Options. Log out from your computer and change the status on your We use the external access functionality for Teams, to allow our users to speak to users of other specific domains. luche. I've deleted the app, deleted cache - tried everything which I've got on my mind. For other users Can't view the status of others in Teams or it's showing Status Unknown? Here's how to fix Microsoft Teams not displaying status in Windows. So for feature’s suggestion or by Stack Overflow for Teams Where developers & technologists share private knowledge with coworkers; Advertising & Talent Reach devs & technologists worldwide about your product, service or employer brand; Solved - Outlook Not Showing Teams Presence Icons | How To Fix Microsoft Teams Status Not syncing With Outlook or Updating. Open Microsoft Teams. How Teams uses AI to enhance audio and video in meetings.